Portal de Cehegin
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When a problem arises with a product (crashed a few days after the warranty expired, for example) or service (car repairs, the suit from the cleaners, etc.) that the seller can not give the solution to the customer, so that the latter is helpless and can only claim in the courts in a lengthy and costly process.
For these cases, small claims and amounts established the Consumer Arbitration Board to mediate between seller and consumer in a court, fast and free to all.
Now, the Information Office of Consumer Cehegín has incorporated the same system on-line form, ie ceheginero no longer have to scroll over to Caravaca de la Cruz to enjoy the arbitration system, but now you can celebrate virtual view in this office via videoconference.
Mayor Jose Soria and New Technologies Councilman Francisco in April, visited the Consumer Information Bureau, located at the House of Music, to verify in situ the operation of the service, unique in the Northwest Region.
According to the charge of the office, Maria José de la Ossa, "we will conduct a campaign to encourage all establishments Cehegín to join this new service, as it is very beneficial to both businesses and their customers."
The councilman of Consumption, Happiness Fernández, has been very pleased with the addition of this system, which will save costs for all users.
In Cehegín, most claims are for amounts of telephone or utility bills, so this virtual system becomes effective, fast, free and executive, as the awards (verdicts) are compulsory execution, as if were a court of law.
Photo: María José de la Ossa explains the operation of the Consumer Arbitration Board Virtual Cehegín the mayor and council.
Source: Ayuntamiento de Cehegín
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