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The City Council recalls the importance of the Municipal Consumer Information Office in the celebration of its World Day (15/03/2017)

The Councilor for Consumption of the City of Cehegín, Ana Maria Molina, said that today, March 15, is celebrating the WORLD DAY OF CONSUMER RIGHTS, which promotes the dissemination of fundamental rights that assist consumers around the world , Demanding their protection and respect from the abuses of the markets.

The Councilor recalled that "Cehegín's OMIC is a free service where information, guidance and assistance in the field of consumption is provided, so that we can all defend our rights and, where, not only be enforced against establishments of all Type, public and private institutions, and other entities, but can obtain fair compensation for a poorly performed service. "

Ana María Molina explained that "more than 1000 queries were made last year in all sectors and more than 500 complaints resolved in our municipal office"

On the other hand, Edil pointed out that "so far this year there has been an increase in consultations due mainly to the floor clauses of which more than 300 consultations and about 100 claims processed"

The mayor recalled on this day the Consumer Rights that are the right to protection of their health or safety, protection of their economic and social interests, compensation for damages, information and education In terms of consumption;

To the representation and hearing in consultation and the protection of their rights through effective procedures

In order to defend these rights, it is possible to go to the Directorates General of Consumer Affairs of the Autonomous Communities, Municipal Offices of Consumer Information, Consumers and Users Associations, Consumer Arbitration Boards and, of course, to the Courts of Justice

Cehegín's municipal consumer information office is open from Monday to Friday with public attention from 11 am to 2 pm and located at C / Begastri, 5, 1st floor 30430.

Tel. 968 74 23 86

Source: Ayuntamiento de Cehegín

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